प्रहरी कन्ट्रोल : १००, टोल फ्री नं.: १६६००१४१५१६

Nepal Police Mobile App: Privacy Policy


Effective date: November 20, 2023


Welcome to the Nepal Police mobile application ("Service"), operated by Nepal Police Headquarters ("us," "we," or "our"), the law enforcement agency of Nepal. Our Privacy Policy is designed to transparently communicate the information we collect, why we collect it, and how it is utilized.


Personal and Sensitive User Data
Nepal Police values user privacy and collects only essential personal and sensitive data required for the app's core functionality, with user consent. This includes personally identifiable information, authentication details, device location, and more.


Collection of Personal Information:
We receive and store personal information provided through the user registration form.
Basic information like name, phone number, address, and email may be collected for updates, information sharing, and service provision. Additional information may be collected when reporting incidents or providing feedback.

Use of Personal Information:
Personal information is used to provide updates, information, and services.
It helps in improving products and services while understanding user needs.

When Using the Application:
Information such as mobile device ID, IP address, mobile operating system, and usage patterns are collected in an aggregated manner to analyze and enhance service quality.


Camera and Storage:
The app utilizes the camera and storage to capture, store, and submit optional supporting evidence, enhancing the reporting process.


Sensitive User Data Usage:
Permissions like location, storage, and call are requested for specific functionalities:

Location: Reporting incident location for a swift response.
Storage: Uploading and downloading attachments.
Call: Emergency calls and contacting police units.


Additional Features that may utilize background location:
Panic Mode:
Allows users to notify the police in emergencies, sharing location data for prompt response.
GPS Tracker:
Exclusively for Police users, it enables background location tracking with user control over recorded data, which is not sent to the server.

Cookies may be used occasionally for identifying users and storing usage details. Users can manage cookie preferences through device settings.


Opt-out Option:
Users can stop data collection by uninstalling the application through standard processes available on their mobile devices.


Transfer of Data
Your data, including Personal Data, may be transferred to and maintained on computers outside your jurisdiction. By using the Service and submitting information, you agree to this transfer.
We ensure data security and adherence to this Privacy Policy during any transfers.


Security of Data
We prioritize the security of personal and sensitive user data, employing modern cryptography for storage and transmission (e.g., over HTTPS).


Links to Other Sites
The Service may contain links to third-party sites. Users are advised to review the Privacy Policy of external sites, as we do not control or assume responsibility for their content or practices.


Changes to This Privacy Policy
We may update our Privacy Policy, and users will be informed through email or prominent notices on the Service before changes take effect.

Review this Privacy Policy periodically for updates, as changes become effective upon posting.


Contact Us
If you have any questions about this Privacy Policy, please contact us:

By email: npmapp@nepalpolice.gov.np